Vivid Seats Inc. - Class A common stock (SEAT)

Frequently Asked Questions About Vivid Seats Inc. - Class A common stock (SEAT)

Does Vivid Seats offer mobile ticketing options?

Yes, Vivid Seats offers mobile ticketing options that allow users to access and manage their tickets directly through the Vivid Seats app or website. This digital ticketing feature makes it convenient for users, enabling easy entry to events and reducing the need for physical ticket delivery.

How does Vivid Seats contribute to community initiatives?

Vivid Seats actively participates in community initiatives and partnerships, engaging in charitable giving and sponsorship opportunities that align with its mission to enhance live event experiences. The company supports local communities by investing in organizations and events that promote arts, culture, and education, demonstrating its commitment to social responsibility.

How does Vivid Seats ensure ticket authenticity?

Vivid Seats uses advanced technologies and verification processes to ensure the authenticity of the tickets sold through its platform. The company collaborates with trusted ticket sellers and source authentic tickets via a secure marketplace. This is crucial for building consumer confidence, especially in an industry where counterfeit tickets can be a significant concern.

How does Vivid Seats handle customer service?

Vivid Seats is committed to delivering excellent customer service, providing multiple channels for support, including email, live chat, and phone assistance. The company has a dedicated customer service team that is available to assist with inquiries, ticket issues, and refunds, ensuring that customers feel supported throughout their experience with the platform.

How does Vivid Seats support event organizers?

Vivid Seats supports event organizers by providing a platform for ticket distribution that increases visibility and access to potential fans. The company's technology solutions help streamline ticket sales and marketing efforts for organizers. By partnering with Vivid Seats, organizers can enhance their event promotion and potentially achieve higher attendance through increased ticket sales.

What are the payment options available on Vivid Seats?

Vivid Seats offers a variety of payment options for customers purchasing tickets, including credit cards, debit cards, PayPal, and other popular payment methods. This flexibility allows customers to choose the payment method that best suits their needs, thereby enhancing the overall buying experience on the platform.

What are Vivid Seats' core values?

Vivid Seats' core values include customer focus, integrity, innovation, and passion for live events. These values guide the company's mission to enhance the live event experience for fans by ensuring safety, transparency, and outstanding service throughout the ticket purchasing process. The company prioritizes listener feedback to refine its offerings continually.

What does Vivid Seats Inc. do?

Vivid Seats Inc. is a leading online ticket marketplace that connects fans with live event experiences. Founded in 2001, the company allows users to buy and sell tickets for various events, including concerts, sports games, theater productions, and more. Vivid Seats aims to enhance the fan experience by providing a comprehensive selection of tickets and facilitating secure transactions between buyers and sellers.

What events can people find tickets for on Vivid Seats?

On Vivid Seats, customers can find tickets for a wide array of events, including concerts, sporting events, theater productions, festivals, and more. The extensive selection caters to various interests and preferences, making it a comprehensive platform for fans looking to attend live events across many genres.

What is the role of data analytics at Vivid Seats?

Data analytics play a crucial role at Vivid Seats, allowing the company to gain insights into customer preferences, market trends, and ticket pricing. By analyzing data, Vivid Seats can optimize its offerings, refine marketing strategies, and improve user experiences on its platform, ultimately driving sales and customer satisfaction.

What is the stock ticker symbol for Vivid Seats?

The stock ticker symbol for Vivid Seats Inc. is 'SEAT'. It is traded on the Nasdaq stock exchange and is used by investors to track the company's performance in the market. The symbol reflects the company's core business related to live event ticketing.

What is the Vivid Seats app used for?

The Vivid Seats app is designed to enhance the ticket purchasing experience by providing users with easy access to browse, buy, and sell tickets for live events effortlessly. The app includes features such as personalized recommendations, event alerts, and ticket management, empowering fans to stay updated on their favorite events.

What is the Vivid Seats loyalty program?

Vivid Seats offers a loyalty program called Vivid Seats Rewards, which allows customers to earn points on each purchase. These points can be redeemed for discounts on future ticket purchases, encouraging repeat customers and rewarding them for their loyalty. This program enhances the customer experience and fosters long-term relationships with fans.

What is Vivid Seats' return policy for ticket purchases?

Vivid Seats has a clear return policy that outlines the conditions under which tickets can be returned or refunded. Generally, tickets can be returned for a refund if an event is canceled or rescheduled. The company emphasizes transparency and communicates all related policies thoroughly at the time of purchase, ensuring customers are aware of their rights.

What recognition has Vivid Seats received in the industry?

Vivid Seats has received multiple accolades and recognition within the live events and ticketing industry for its dedication to customer service, innovation, and marketplace growth. The company has earned industry awards and praise from consumers and critics alike for its user-friendly platform and commitment to enhancing the ticket buying experience.

What technology does Vivid Seats utilize?

Vivid Seats utilizes cutting-edge technology to enhance user experience and optimize ticket purchasing processes on its platform. The company invests in data analytics, machine learning, and mobile app development to provide users with personalized recommendations, better price visibility, and smoother transaction experiences during ticket purchases.

When did Vivid Seats go public?

Vivid Seats went public on October 1, 2020, through a merger with a special purpose acquisition company (SPAC) called Horizon Acquisition Corp. This move allowed Vivid Seats to access public market financing while bringing its business operations and growth strategies to a broader audience in the trading community.

Who are the main competitors of Vivid Seats?

Vivid Seats faces competition from several major players in the online ticketing space, including StubHub, Ticketmaster, and SeatGeek. Each of these companies offers a variety of ticketing services, including primary and secondary market ticketing, which challenges Vivid Seats to differentiate its offerings and provide unique value to consumers.

What is the current price of Vivid Seats Inc. - Class A common stock?

The current price of Vivid Seats Inc. - Class A common stock is 1.175

When was Vivid Seats Inc. - Class A common stock last traded?

The last trade of Vivid Seats Inc. - Class A common stock was at 10:10 am EDT on August 5th, 2025