8x8 Inc - Common stock (EGHT)
1.6800
-0.1550 (-8.45%)
NASDAQ · Last Trade: Apr 5th, 6:09 PM EDT
8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced 8x8 JourneyIQ, giving businesses the ability to seamlessly track, predict, and optimize every step of the customer journey across all channels, departments, and touchpoints. 8x8 JourneyIQ is the latest solution powered by the 8x8 Customer Interaction Data Initiative, delivering real-time AI-powered customer journey intelligence that eliminates blind spots and identifies points of friction, enabling CX leaders to proactively streamline workflows, unlocking the potential of every interaction and ensuring seamless, impactful experiences to drive CX metrics across the entire organization.
By 8x8, Inc. · Via Business Wire · April 2, 2025
8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced expanded availability for digital channels with 8x8 Engage. Video and SMS interactions are available now with support for Viber, WhatsApp, email, and RCS Business Messaging coming shortly. With this addition, 8x8 Engage empowers every employee – not just contact center agents – to flexibly engage customers on the channel of their choice.
By 8x8, Inc. · Via Business Wire · April 2, 2025
8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today introduced RCS (Rich Communication Services) support for 8x8 Contact Center, enabling organizations to leverage two-way omnichannel engagement and deliver hyper personalized customer experiences. 8x8 is one of the first cloud contact center vendors to support RCS natively, allowing organizations to seamlessly connect with customers across preferred platforms for rich, highly engaging and trusted communications.
By 8x8, Inc. · Via Business Wire · April 2, 2025
8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced 8x8 AI Orchestrator which allows organizations to create seamless decision flows and orchestration across multiple bots and vendor solutions to supercharge their digital transformation and future-proof AI investments. This new solution provides organizations with the flexibility to choose and manage the AI capabilities they need for their business across multiple vendors while continuing to support a frictionless AI-enabled customer experience by surfacing real-time sentiment, and allowing for seamless transitions between bots and humans. This also enables 8x8 Contact Center to support AI-based routing, so inquiries are handled faster, which will lead to higher satisfaction.
By 8x8, Inc. · Via Business Wire · April 2, 2025
8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, has been honored by CRN®, a brand of The Channel Company, with a 5-Star Award in the 2025 CRN Partner Program Guide. This annual guide is an essential resource for solution providers seeking vendor partner programs that match their business goals and deliver high partner value.
By 8x8, Inc. · Via Business Wire · March 25, 2025
8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced that the strong desire for personalized, AI-powered self-service engagement options and channels is driving increased customer interactions across 8x8 CPaaS APIs. As a result, 8x8 CPaaS API customer interactions increased more than 43% year-over-year as of the fiscal year 2025 third quarter ended December 31, 2024.
By 8x8, Inc. · Via Business Wire · March 18, 2025

8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announces participation in the following events for the fourth fiscal quarter of 2025.
By 8x8, Inc. · Via Business Wire · March 3, 2025

8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced a partnership with SpinSci Technologies to deliver a patient care solution that integrates 8x8 Contact Center with leading Electronic Health Record (EHR) systems such as EPIC, Oracle Cerner, AthenaHealth, and Meditech. The partnership enables improved patient engagement, streamlined healthcare workflows, and secure, compliant data management.
By 8x8, Inc. · Via Business Wire · February 27, 2025

8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced a strategic partnership with CallCabinet, a leading provider of compliance call recording solutions. As part of the 8x8 Technology Partner Ecosystem, the collaboration integrates CallCabinet’s compliance call recording with the 8x8 Platform for CX, enabling organizations to ensure regulatory compliance and enhance security.
By 8x8, Inc. · Via Business Wire · February 20, 2025

8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced several new key management appointments to help accelerate the next phase of the company's CX transformation. In addition to the executive officer appointment of Joel Neeb as Chief Transformation and Business Operations Officer, the company recently appointed Darren Remblence as Vice President, Chief Information Security Officer, and Joe McStravick as Vice President of EMEA Sales.
By 8x8, Inc. · Via Business Wire · February 18, 2025

8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced the 8x8 Aftersale Assist™ solution enabling retailers to reduce returns, improve customer experiences, and drive revenue growth.
By 8x8, Inc. · Via Business Wire · February 13, 2025

8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced strong customer adoption and usage of the AI-powered 8x8 Platform for CX is helping to drive the next phase of the company's CX transformation. AI-based customer experience solutions, led by organizations increasingly adopting 8x8 Intelligent Customer Assistant to provide customer self-service, grew 84% year-over-year as of the third quarter of fiscal year 2025 ended December 31, 2024.
By 8x8, Inc. · Via Business Wire · February 11, 2025

8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced that CRN®, a brand of The Channel Company, has named Michelle Paitich, Global Vice President, Channel Sales at 8x8, to the prestigious 2025 CRN® Channel Chiefs list, which recognizes the IT vendor and distribution executives who are driving strategy and setting the channel agenda for their companies.
By 8x8, Inc. · Via Business Wire · February 5, 2025

8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today reported financial results for the third quarter of fiscal year 2025 ended December 31, 2024.
By 8x8, Inc. · Via Business Wire · February 4, 2025

8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced recent enhancements to the 8x8 Platform for CX. The latest updates, including expanded 8x8 Secure Pay capabilities, AI-powered 8x8 Intelligent Customer Assistant innovations, and new customer engagement and employee collaboration enhancements, boost employee productivity and efficiency, while empowering organizations to engage with customers across their preferred channels, delivering superior experiences at every touchpoint.
By 8x8, Inc. · Via Business Wire · January 30, 2025

8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced it will release financial results for the third fiscal quarter ended December 31, 2024 following the close of market on Tuesday, February 4, 2025. The company will host a conference call on the same day at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) to discuss the results. The conference call will last approximately 60 minutes.
By 8x8, Inc. · Via Business Wire · January 21, 2025

8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced the Company was ranked 728 in Newsweek’s 2nd annual rankings for the Excellence 1000 Index. The 2025 Excellence 1000 Index is the result of a collaboration between Newsweek and the Best Practice Institute (BPI), a leadership development and benchmark research company.
By 8x8, Inc. · Via Business Wire · January 16, 2025

8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced the appointment of Joel Neeb as Chief Transformation and Business Operations Officer. Reporting directly to CEO Samuel Wilson, Neeb will be responsible for aligning 8x8’s next phase of CX transformation and strategic initiatives with operational outcomes, driving organizational excellence, and fostering a culture of accountability and innovation.
By 8x8, Inc. · Via Business Wire · January 8, 2025

8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced a partnership with Descope. As the exclusive Asia Pacific partner for Descope, 8x8® will seamlessly integrate Descope’s drag-and-drop customer identity and access management (CIAM) platform with 8x8’s CPaaS APIs. This integration enables organizations to easily create and customize complete user journeys through Descope’s intuitive visual workflows.
By 8x8, Inc. · Via Business Wire · December 11, 2024

8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced the company’s CX transformation is driving continued recognition in prestigious industry awards from Gartner®, Frost & Sullivan, and G2, among others.
By 8x8, Inc. · Via Business Wire · December 5, 2024

8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced the company’s CX transformation continues to drive adoption of its AI-powered 8x8 Platform for CX. Sales of new products in FY25 Q2 increased more than 60% year-over-year, led by AI-based solutions.
By 8x8, Inc. · Via Business Wire · November 25, 2024

8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today unveiled the next evolution of its brand—a key milestone in the Company’s journey toward a more customer-centric future. More than a refreshed look and feel, this rebrand signals the next chapter in 8x8’s CX transformation driven by a clear purpose: To connect people and organizations through seamless communication, empowering them to unlock the potential of every interaction.
By 8x8, Inc. · Via Business Wire · November 21, 2024

8x8, Inc. (NASDAQ: EGHT), a leading business communications, CX, and Communications Platform as a Service provider, today announced participation in the following events for the third quarter of fiscal 2025.
By 8x8, Inc. · Via Business Wire · November 19, 2024

8x8, Inc. (NASDAQ: EGHT), a leading business communications, CX, and Communications Platform as a Service provider, today announced the appointment of John Pagliuca, President and Chief Executive Officer at N-able (NYSE:NABL), to the Company’s Board of Directors, effective November 18, 2024.
By 8x8, Inc. · Via Business Wire · November 18, 2024

8x8, Inc. (NASDAQ: EGHT), a leading business communications, CX, and Communications Platform as a Service provider, today announced recent innovations and enhancements to the 8x8 cloud platform. The latest innovations include highly accurate AI-powered transcriptions in 8x8 Contact Center, improved call quality for Azure virtual desktop environments, and more extensive customer engagement capabilities. The CX-driven capabilities enable business leaders to drive enhanced experiences and engagement across the entire organization, for both the customers and employees.
By 8x8, Inc. · Via Business Wire · November 7, 2024