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TruBridge Announces Third Quarter 2025 Results

TruBridge, Inc. (NASDAQ: TBRG), a leading provider of revenue cycle management and healthcare technology solutions for rural and community healthcare organizations, today announced financial results for the third quarter and nine months ended September 30, 2025.

Third Quarter 2025 Highlights

All comparisons are to the quarter ended September 30, 2024, unless otherwise noted

  • Total bookings of $15.5 million compared to $21.0 million
  • Total revenue of $86.1 million compared to $84.7 million
    • Recurring revenue represented 94% of total revenue
  • Financial Health revenue of $54.5 million compared to $54.7 million
    • Financial Health revenue represented 63% of TruBridge’s total revenue
  • GAAP net income of $5.6 million compared to a net loss of $9.1 million
  • Non-GAAP net income of $12.8 million compared to a net loss of $3.1 million
  • Adjusted EBITDA of $16.3 million compared to $14.7 million

Commenting on the results, Chris Fowler, chief executive officer at TruBridge, Inc., stated, “In the third quarter, we delivered solid revenue and achieved a 19% Adjusted EBITDA margin, further expanding profitability in a sustainable way that will allow for continued improvement over time. We’ve made significant progress over the past two years enhancing the financial performance of our business, meaningfully expanding margins, generating free cash flow, and de-levering the balance sheet.”

“Now that we successfully built a solid foundation and have proven our ability to execute on our financial objectives, we are applying the same disciplined approach to improving our performance across the business," added Fowler. "As such, we continue to make leadership enhancements to ensure we have the most effective people on board. Most recently we hired a Chief Business Officer to oversee client-centered excellence, sales and marketing to drive growth. We have continued to bring in the right leadership, including the head of India operations to lead the restart of our offshore transition process. Together, these improvements will optimize our performance over time allowing us to achieve our strategic business objectives and deliver even greater EBITDA margins and free cash flow in the years to come.”

Financial Guidance

For the fourth quarter of 2025, TruBridge expects to generate:

  • Total revenue of $86 million to $89 million
  • Adjusted EBITDA of $16.5 million to $19.5 million

For the full year 2025, TruBridge expects to generate:

  • Total revenue of $345 million to $348 million; revised from $345 million to $350 million
  • Adjusted EBITDA of $65 million to $68 million; revised from $62 million to $67 million

Conference Call

TruBridge will hold a conference call and live webcast to discuss third quarter 2025 results on Friday, November 7, 2025, at 7:30 a.m. Central time/8:30 a.m. Eastern time. To access this interactive teleconference, dial (877) 407-0890 and request connection to the TruBridge earnings conference call. A 30-day online replay will be available approximately one hour following the conclusion of the live webcast. To listen to the live webcast or access the replay, visit the Company’s investor relations website, investors.trubridge.com.

About TruBridge

TruBridge proudly supports rural and community healthcare providers in their efforts to stay strong, independent, and deeply rooted in the communities they serve. Backed by more than 45 years of healthcare experience and trusted by over 1,500 clients nationwide, we offer a mix of technology, services, and strategic expertise — including revenue cycle management (RCM), electronic health records (EHR) and analytics — all designed singularly for the realities of rural and community healthcare. With a steadfast commitment to keeping care local, TruBridge helps hospitals flourish as the economic heart of their communities, delivering high-quality, deeply personal care close to home.

Forward-Looking Statements

This press release contains forward-looking statements within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified generally by the use of forward-looking terminology and words such as “expects,” “anticipates,” “estimates,” “believes,” “predicts,” “intends,” “plans,” “potential,” “may,” “continue,” “should,” “will” and words of comparable meaning. Without limiting the generality of the preceding statement, all statements in this press release relating to the Company’s future financial and operational results are forward-looking statements. We caution investors that any such forward-looking statements are only predictions and are not guarantees of future performance. Certain risks, uncertainties and other factors may cause actual results to differ materially from those projected in the forward-looking statements. Such factors may include: saturation of our target market and hospital consolidations; unfavorable economic or market conditions that may cause a decline in spending for information technology and services; significant legislative and regulatory uncertainty in the healthcare industry; exposure to liability for failure to comply with regulatory requirements; transition to a subscription based recurring revenue model and modernization of our technology; competition with companies that have greater financial, technical and marketing resources than we have; potential future acquisitions that may be expensive, time consuming, and subject to other inherent risks; our ability to attract and retain qualified personnel in a global workforce; disruption from periodic restructuring of our sales force; slower than anticipated development of the market for Financial Health services; potential inability to properly manage growth in new markets we may enter; potential failure to effectively implement a new enterprise resource planning software solution; exposure to numerous and often conflicting laws, regulations, policies, standards or other requirements through our domestic and international business activities; potential litigation against us and investigations; our use of offshore third-party resources; competitive and litigation risk related to the use of artificial intelligence; potential failure to develop new products or enhance current products that keep pace with market demands; failure of our products to provide accurate and timely information for clinical decision-making; breaches of security and viruses in our systems resulting in customer claims against us and harm to our reputation; failure to maintain customer satisfaction through new product releases free of undetected errors or problems; failure to convince customers to migrate to current or future releases of our products; failure to maintain our margins and service rates; increase in the percentage of total revenues represented by service revenues, which have lower gross margins; exposure to liability in the event we provide inaccurate claims data to payors; exposure to liability claims arising out of the licensing of our software and provision of services; dependence on licenses of rights, products and services from third parties; failure to protect our intellectual property rights; exposure to significant license fees or damages for intellectual property infringement; interruptions in our power supply and/or telecommunications capabilities; potential inability to secure additional financing on favorable terms to meet our future capital needs; our substantial indebtedness, and our ability to incur additional indebtedness in the future; pressures on cash flow to service our outstanding debt; restrictive terms of our credit agreement on our current and future operations; changes in and interpretations of financial accounting matters that govern the measurement of our performance; significant charges to earnings if our goodwill or intangible assets become impaired; fluctuations in quarterly financial performance due to various factors; volatility in our stock price; failure to maintain effective internal control over financial reporting; inherent limitations in our internal control over financial reporting; vulnerability to significant damage from natural disasters; market risks related to interest rate changes; potential material adverse effects due to macroeconomic conditions; we do not anticipate paying dividends on our common stock; actions of activist stockholders against us; and other risk factors described from time to time in our public releases and reports filed with the Securities and Exchange Commission. We also caution investors that the forward-looking information described herein represents our outlook only as of this date, and we undertake no obligation to update or revise any forward-looking statements to reflect events or developments after the date of this press release.

TruBridge, Inc.
Condensed Consolidated Statements of Operations
(In '000s, except per share data)
(Unaudited)

 

 

 

 

 

Three Months Ended September 30,

 

Nine Months Ended September 30,

2025

 

2024 *

 

2025

 

2024 *

Revenues
Financial Health

$

54,501

 

$

54,672

 

$

164,918

 

$

162,620

 

Patient Care

 

31,605

 

 

30,028

 

 

94,125

 

 

91,796

 

Total revenues

 

86,106

 

 

84,700

 

 

259,043

 

 

254,416

 

 
Expenses
Costs of revenue (exclusive of amortization and depreciation)
Financial Health

 

29,335

 

 

29,185

 

 

85,835

 

 

89,051

 

Patient Care

 

12,713

 

 

13,184

 

 

36,996

 

 

38,421

 

Total costs of revenue (exclusive of amortization and depreciation)

 

42,048

 

 

42,369

 

 

122,831

 

 

127,472

 

Product development

 

8,171

 

 

7,735

 

 

24,530

 

 

26,629

 

Sales and marketing

 

5,673

 

 

5,944

 

 

19,123

 

 

20,351

 

General and administrative

 

19,416

 

 

19,376

 

 

56,957

 

 

57,651

 

Amortization

 

6,487

 

 

6,183

 

 

18,901

 

 

21,158

 

Depreciation

 

243

 

 

279

 

 

846

 

 

1,079

 

Total expenses

 

82,038

 

 

81,886

 

 

243,188

 

 

254,340

 

 
Operating income

 

4,068

 

 

2,814

 

 

15,855

 

 

76

 

 
Other (expense) income :
Interest expense

 

(3,003

)

 

(4,033

)

 

(9,450

)

 

(12,348

)

Other income (expense)

 

287

 

 

(376

)

 

566

 

 

1,139

 

Total other expense

 

(2,716

)

 

(4,409

)

 

(8,884

)

 

(11,209

)

 
Income (loss) before taxes

 

1,352

 

 

(1,595

)

 

6,971

 

 

(11,133

)

 
(Benefit from) provision for income taxes

 

(4,250

)

 

7,553

 

 

(1,670

)

 

4,257

 

 
Net income (loss)

$

5,602

 

$

(9,148

)

$

8,641

 

$

(15,390

)

 
Net income (loss) per common share—basic

$

0.37

 

$

(0.61

)

$

0.58

 

$

(1.04

)

Net income (loss) per common share—diluted

$

0.37

 

$

(0.61

)

$

0.58

 

$

(1.04

)

 
Weighted average shares outstanding used in per common share computations:
Basic

 

14,527

 

 

14,323

 

 

14,474

 

 

14,290

 

Diluted

 

14,527

 

 

14,323

 

 

14,474

 

 

14,290

 

 
*As described in the 2024 Annual Report, certain line items have been revised to correct an error related to the reversal of revenue from customers that was recognized improperly during 2023. These revisions increased revenue for the three and nine months ended September 30, 2024 by $0.9 million and $2.6 million, respectively. These revisions had no cash flow consequences.
TruBridge, Inc.
Condensed Consolidated Balance Sheets
(In '000s, except per share data)
 

September 30, 2025

(Unaudited)

 

December 31,

2024

Assets
Current assets
Cash and cash equivalents

$

19,920

 

$

12,324

 

Accounts receivable, net of allowance for expected credit losses of $4,911 and $5,861

 

56,771

 

 

53,753

 

Current portion of financing receivables, net of allowance for expected credit losses of $565 and $417

 

2,961

 

 

4,663

 

Inventories

 

351

 

 

767

 

Prepaid income taxes

 

8,602

 

 

2,886

 

Prepaid expenses and other current assets

 

13,521

 

 

15,275

 

Assets held for sale

 

445

 

 

606

 

Total current assets

 

102,571

 

 

90,274

 

 
Property & equipment, net

 

2,204

 

 

2,294

 

Software development costs, net

 

44,226

 

 

41,474

 

Operating lease right-of-use assets

 

2,391

 

 

3,092

 

Financing receivables, less current portion, less allowance for expected credit losses of $233 and $21

 

64

 

 

232

 

Other assets, less current portion

 

7,820

 

 

7,786

 

Intangible assets, net

 

67,563

 

 

76,707

 

Goodwill

 

172,573

 

 

172,573

 

Total assets

$

399,412

 

$

394,432

 

 
Liabilities & Stockholders' Equity
Current liabilities
Accounts payable

$

20,238

 

$

15,040

 

Current portion of long-term debt

 

2,980

 

 

2,980

 

Deferred revenue

 

8,197

 

 

10,653

 

Accrued vacation

 

5,091

 

 

4,770

 

Income taxes payable

 

798

 

 

3,538

 

Other accrued liabilities

 

16,445

 

 

15,994

 

Total current liabilities

 

53,749

 

 

52,975

 

 
Long-term debt, less current portion

 

161,363

 

 

168,598

 

Operating lease liabilities, less current portion

 

1,588

 

 

2,293

 

Deferred tax liabilities

 

2,354

 

 

1,871

 

Total liabilities

 

219,054

 

 

225,737

 

 
Stockholders' Equity
Common stock, $0.001 par value; 30,000 shares authorized; 15,690 and 15,522 shares issued

 

15

 

 

15

 

Additional paid-in capital

 

206,164

 

 

201,066

 

Retained deficit

 

(6,311

)

 

(14,952

)

Accumulated other comprehensive income

 

(91

)

 

45

 

Treasury stock, 689 and 619 shares

 

(19,419

)

 

(17,479

)

Total stockholders' equity

 

180,358

 

 

168,695

 

 
Total liabilities and stockholders' equity

$

399,412

 

$

394,432

 

TruBridge, Inc.
Condensed Consolidated Statements of Cash Flows
(In '000s)
(Unaudited)

 

 

 

Nine Months Ended September 30,

2025

 

2024 *

Operating activities:
Net income (loss)

$

8,641

 

$

(15,390

)

Adjustments to net income (loss):
Provision for credit losses

 

1,629

 

 

1,046

 

Deferred taxes

 

481

 

 

915

 

Stock-based compensation

 

5,098

 

 

3,698

 

Depreciation

 

846

 

 

1,079

 

Gain on sale of business

 

(53

)

 

(1,221

)

Amortization of acquisition-related intangibles

 

9,144

 

 

9,379

 

Amortization of software development costs

 

9,757

 

 

11,779

 

Amortization of deferred finance costs

 

390

 

 

320

 

Change in fair value of contingent consideration

 

-

 

 

(1,044

)

Non-cash operating lease costs

 

791

 

 

1,879

 

(Gain) loss on disposal of property and equipment

 

(120

)

 

1,648

 

Changes in operating assets and liabilities:
Accounts receivable

 

(4,317

)

 

336

 

Financing receivables

 

1,570

 

 

(129

)

Inventories

 

416

 

 

(449

)

Prepaid expenses and other assets

 

(810

)

 

3,228

 

Accounts payable

 

5,648

 

 

3,925

 

Deferred revenue

 

(2,456

)

 

2,162

 

Operating lease liabilities

 

(807

)

 

(1,415

)

Other liabilities

 

712

 

 

(189

)

Income taxes, net

 

(8,453

)

 

282

 

Net cash provided by operating activities

 

28,107

 

 

21,839

 

 
Investing activities:
Purchase of business, net of cash acquired

 

-

 

 

(664

)

Sale of business, net of cash and cash equivalent sold

 

2,102

 

 

21,410

 

Proceeds from sale of property and equipment

 

300

 

 

-

 

Investment in software development

 

(12,509

)

 

(13,666

)

Purchases of property and equipment

 

(839

)

 

(1,277

)

Net cash (used in) provided by investing activities

 

(10,946

)

 

5,803

 

 
Financing activities:
Payments of long-term debt principal

 

(2,625

)

 

(6,625

)

Proceeds from revolving line of credit

 

15,368

 

 

23,765

 

Payments of revolving line of credit

 

(20,368

)

 

(39,072

)

Debt issuance cost

 

-

 

 

(529

)

Treasury stock purchases

 

(1,940

)

 

(402

)

Net cash used in financing activities

 

(9,565

)

 

(22,863

)

 
Increase in cash and cash equivalents

 

7,596

 

 

4,779

 

 
Change in cash and cash equivalents included in assets sold

 

-

 

 

(41

)

Cash and cash equivalents, beginning of period

 

12,324

 

 

3,848

 

Cash and cash equivalents, end of period

$

19,920

 

$

8,586

 

 
*As described in the 2024 Annual Report, certain line items have been revised to correct an error related to the reversal of revenue from customers that was recognized improperly during 2023. These revisions increased revenue for the nine months ended September 30, 2024 by $2.6 million. These revisions had no cash flow consequences.
TruBridge, Inc.
Consolidated Bookings
(In '000s)
(Unaudited)

 

 

 

 

 

Three Months Ended September 30,

 

Nine Months Ended September 30,

In '000s

2025

2024

 

2025

2024

Financial Health(1)

$

9,507

$

12,496

$

35,992

$

40,346

Patient Care(2)

 

5,996

 

8,454

 

27,105

 

27,464

 
Total Bookings

$

15,503

$

20,950

$

63,097

$

67,810

 

(1)

Generally calculated as the annual contract value

(2)

Generally calculated as the total contract value for system sales and SaaS, and annual contract value for maintenance and support
 
Annual Contract Value
Effective January 2025, the Company will be providing bookings on an Annual Contract Value (“ACV”) basis in addition to the reported bookings amounts, which has historically represented a mix of ACV and Total Contract Value (“TCV”) for Patient Care. This new methodology of reporting total bookings at ACV represents the newly contracted revenue that is expected to be recognized over a twelve-month period. Over the course of 2025, the Company will be providing total bookings under both methodologies for year over year comparability before fully transitioning to ACV in 2026.
 
The below table represents bookings at the ACV methodology for the three and nine months ended September 30, 2025:
 

Three Months Ended

September 30,

Nine Months Ended

September 30,

In '000s

2025

2025

Financial Health

$

9,507

$

35,992

Patient Care

 

5,545

 

16,026

 
Total Bookings (ACV)

$

15,052

$

52,018

TruBridge, Inc.
Bookings Composition
(In '000s, except per share data)
(Unaudited)
 

Three Months Ended September 30,

 

Nine Months Ended September 30,

In '000s

2025

2024

 

2025

2024

Financial Health
Net new(1)

$

1,635

$

6,112

$

13,164

$

21,559

Cross-sell(1)

 

7,872

 

6,384

 

22,828

 

18,787

Patient Care
Non-subscription sales(2)

 

3,941

 

5,006

 

9,273

 

12,540

Subscription revenue(3)

 

2,055

 

3,448

 

17,832

 

14,924

 
Total Bookings

$

15,503

$

20,950

$

63,097

$

67,810

 

(1)

“Net new” represents bookings from outside the Company’s core client base, and “Cross-sell” represents bookings from existing customers. In each case, such bookings are generally comprised of recurring revenues to be recognized ratably over a one-year period and an average timeframe for bookings-to-revenue conversion of four to six months following contract execution.

(2)

Represents nonrecurring revenues that generally exhibit a timeframe for bookings-to-revenue conversion of five to six months following contract execution.

(3)

Represents recurring revenues to be recognized on a monthly basis over a weighted-average contract period of five years, with a start date in the next 12 months and an average timeframe for commencement of bookings-to-revenue conversion of five to six months following contract execution.
 
 
Annual Contract Value
Effective January 2025, the Company will be providing bookings on an Annual Contract Value (“ACV”) basis in addition to the reported bookings amounts, which has historically represented a mix of ACV and Total Contract Value (“TCV”) for Patient Care. This new methodology of reporting total bookings at ACV represents the newly contracted revenue that is expected to be recognized over a twelve-month period. Over the course of 2025, the Company will be providing total bookings under both methodologies for year over year comparability before fully transitioning to ACV in 2026.
 
The below table represents bookings at the ACV methodology for the three and nine months ended September 30, 2025:
 

Three Months Ended

September 30,

Nine Months Ended

September 30,

In '000s

2025

2025

Financial Health
Net new(1)

$

1,635

$

13,164

Cross-sell(1)

 

7,872

 

22,828

Patient Care
Non-subscription sales(2)

 

3,941

 

9,274

Subscription revenue(3)

 

1,604

 

6,752

 
Total Bookings (ACV)

$

15,052

$

52,018

TruBridge, Inc.
Adjusted EBITDA - by Segment
(In '000s)
(Unaudited) (Non-GAAP)
 

Three Months Ended September 30,

 

Nine Months Ended September 30,

In '000s

2025

2024 *

 

2025

2024 *

Financial Health

$

8,872

9,964

$

27,244

$

24,970

Patient Care

 

7,400

4,728

 

21,001

 

13,490

 
Total Adjusted EBITDA

$

16,272

14,692

$

48,245

$

38,460

 
*As described in the 2024 Annual Report, certain line items have been revised to correct an error related to the reversal of revenue from customers that was recognized improperly during 2023. These revisions increased revenue for the three and nine months ended September 30, 2024 by $0.9 million and $2.6 million, respectively. These revisions had no cash flow consequences.
TruBridge, Inc.
Reconciliation of Non-GAAP Financial Measures
(In '000s)
(Unaudited)
 

Three Months Ended September 30,

 

Nine Months Ended September 30,

Adjusted EBITDA:

2025

 

2024 *

 

2025

 

2024 *

Net income (loss), as reported

$

5,602

 

$

(9,148

)

$

8,641

 

$

(15,390

)

Net Income (Loss) Margin

 

6.5

%

 

(10.8

%)

 

3.3

%

 

(6.0

%)

 
(Benefit from) provision for income taxes

 

(4,250

)

 

7,553

 

 

(1,670

)

 

4,257

 

Income (loss) before taxes, as reported

 

1,352

 

 

(1,595

)

 

6,971

 

 

(11,133

)

 
Depreciation expense

 

243

 

 

279

 

 

846

 

 

1,079

 

Amortization of software development costs

 

3,440

 

 

3,057

 

 

9,757

 

 

11,779

 

Amortization of acquisition-related intangibles

 

3,046

 

 

3,126

 

 

9,144

 

 

9,379

 

Stock-based compensation

 

1,788

 

 

1,398

 

 

5,098

 

 

3,698

 

Severance and other nonrecurring charges

 

3,687

 

 

4,018

 

 

7,545

 

 

12,449

 

Interest expense and other, net

 

2,716

 

 

3,777

 

 

9,057

 

 

11,826

 

Change in fair value of contingent consideration

 

-

 

 

(1,044

)

 

-

 

 

(1,044

)

Loss (gain) on disposal of property and equipment

 

-

 

 

1,648

 

 

(120

)

 

1,648

 

Loss (gain) on sale of AHT

 

-

 

 

28

 

 

(53

)

 

(1,221

)

 
Total Adjusted EBITDA

$

16,272

 

$

14,692

 

$

48,245

 

$

38,460

 

Adjusted EBITDA Margin

 

18.9

%

 

17.3

%

 

18.6

%

 

15.1

%

 
*As described in the 2024 Annual Report, certain line items have been revised to correct an error related to the reversal of revenue from customers that was recognized improperly during 2023. These revisions increased revenue for the three and nine months ended September 30, 2024 by $0.9 million and $2.6 million, respectively. These revisions had no cash flow consequences.
TruBridge, Inc.
Reconciliation of Non-GAAP Financial Measures
(In '000s, except per share data)
(Unaudited)
 

Three Months Ended September 30,

 

Nine Months Ended September 30,

Non-GAAP Net Income (Loss) and Non-GAAP EPS:

2025

 

2024 *

 

2025

 

2024 *

Net income (loss), as reported

$

5,602

 

$

(9,148

)

$

8,641

 

$

(15,390

)

 
Pre-tax adjustments for Non-GAAP EPS:
Amortization of acquisition-related intangible assets

 

3,046

 

 

3,126

 

 

9,144

 

 

9,379

 

Stock-based compensation

 

1,788

 

 

1,398

 

 

5,098

 

 

3,698

 

Severance and other nonrecurring charges

 

3,687

 

 

4,018

 

 

7,545

 

 

12,449

 

Non-cash interest expense

 

130

 

 

107

 

 

390

 

 

320

 

(Gain) loss on sale of AHT

 

-

 

 

28

 

 

(53

)

 

(1,221

)

Change in fair value of contingent consideration

 

-

 

 

(1,044

)

 

-

 

 

(1,044

)

After-tax adjustments for Non-GAAP EPS:
Tax-effect of pre-tax adjustments, at 21%

 

(1,441

)

 

(1,603

)

 

(3,575

)

 

(4,952

)

Tax windfall from stock-based compensation

 

-

 

 

13

 

 

(670

)

 

126

 

 
Non-GAAP net income (loss)

$

12,812

 

$

(3,105

)

$

26,520

 

$

3,365

 

 
Weighted average shares outstanding, diluted

 

14,527

 

 

14,323

 

 

14,474

 

 

14,290

 

 
Non-GAAP EPS

$

0.88

 

$

(0.22

)

$

1.83

 

$

0.24

 

 
*As described in the 2024 Annual Report, certain line items have been revised to correct an error related to the reversal of revenue from customers that was recognized improperly during 2023. These revisions increased revenue for the three and nine months ended September 30, 2024 by $0.9 million and $2.6 million, respectively. These revisions had no cash flow consequences.
TruBridge, Inc.
Revenue Composition
(In '000s)
(Unaudited)

 

 

 

 

 

 

 

Three Months Ended September 30,

 

Nine Months Ended September 30,

2025

 

2024 *

 

2025

 

2024 *

Recurring revenues
Financial Health

$

53,514

$

53,513

$

162,100

$

158,426

Patient Care

 

27,425

 

27,052

 

82,988

 

82,730

Total recurring revenues

 

80,939

 

80,565

 

245,088

 

241,156

 
Non-recurring revenues
Financial Health

 

987

 

1,159

 

2,818

 

4,194

Patient Care

 

4,180

 

2,976

 

11,137

 

9,066

Total non-recurring revenues

 

5,167

 

4,135

 

13,955

 

13,260

 
Total revenues

$

86,106

$

84,700

$

259,043

$

254,416

 
*As described in the 2024 Annual Report, certain line items have been revised to correct an error related to the reversal of revenue from customers that was recognized improperly during 2023. These revisions increased revenue for the three and nine months ended September 30, 2024 by $0.9 million and $2.6 million, respectively. These revisions had no cash flow consequences.

Explanation of Non-GAAP Financial Measures

We report our financial results in accordance with accounting principles generally accepted in the United States of America, or “GAAP.” However, management believes that, in order to properly understand our short-term and long-term financial and operational trends, investors may wish to consider the impact of certain non-cash or non-recurring items, when used as a supplement to financial performance measures that are prepared in accordance with GAAP. These items result from facts and circumstances that vary in frequency and impact on continuing operations. Management uses these non-GAAP financial measures in order to evaluate the operating performance of the Company and compare it against past periods, make operating decisions, and serve as a basis for strategic planning. These non-GAAP financial measures provide management with additional means to understand and evaluate the operating results and trends in our ongoing business by eliminating certain non-cash expenses and other items that management believes might otherwise make comparisons of our ongoing business with prior periods more difficult, obscure trends in ongoing operations, or reduce management’s ability to make useful forecasts. In addition, management understands that some investors and financial analysts find these non-GAAP financial measures helpful in analyzing our financial and operational performance and comparing this performance to our peers and competitors.

We do not provide a reconciliation of the non-GAAP guidance measure Adjusted EBITDA for the third quarter of 2025 or the fiscal year 2025 to net income for such periods, the most comparable GAAP financial measure, due to the inherent difficulty of forecasting certain types of expenses and gains, without unreasonable effort, which affect net income but not Adjusted EBITDA.

As such, to supplement the GAAP information provided, we present in this press release and during the live webcast discussing our financial results the following non-GAAP financial measures: Adjusted EBITDA, Adjusted EBITDA Margin, Non-GAAP net income (loss), and Non-GAAP earnings per share (“EPS”).

We calculate each of these non-GAAP financial measures as follows:

  • Adjusted EBITDA – Adjusted EBITDA consists of GAAP net income as reported and adjusts for (i) the provision for (benefit from) income taxes; (ii) depreciation expense; (iii) amortization of software development costs; (iv) amortization of acquisition-related intangibles; (v) stock-based compensation; (vi) severance and other nonrecurring charges; (vii) interest expense and other income; (viii) change in fair value of contingent consideration; (ix) (gain) loss on disposal of property and equipment; and (x) (gain) loss on sale of AHT.
  • Adjusted EBITDA Margin – Adjusted EBITDA Margin is calculated as Adjusted EBITDA, as defined above, divided by total revenue.
  • Non-GAAP net income (loss) – Non-GAAP net income (loss) consists of GAAP net income (loss) as reported and adjusts for (i) amortization of acquisition-related intangible assets; (ii) stock-based compensation; (iii) severance and other nonrecurring charges; (iv) non-cash interest expense; (v) (gain) loss on sale of AHT; (vi) change in fair value of contingent consideration, and (vii) the total tax effect of items (i) through (vi).
  • Non-GAAP EPS – Non-GAAP EPS consists of Non-GAAP net income (loss), as defined above, divided by weighted average shares outstanding (diluted) in the applicable period.

Certain of the items excluded or adjusted to arrive at these non-GAAP financial measures are described below:

  • Amortization of acquisition-related intangibles – Acquisition-related amortization expense is a non-cash expense arising primarily from the acquisition of intangible assets in connection with acquisitions or investments. We exclude acquisition-related amortization expense from non-GAAP financial measures because we believe (i) the amount of such expenses in any specific period may not directly correlate to the underlying performance of our business operations and (ii) such expenses can vary significantly between periods as a result of new acquisitions and full amortization of previously acquired intangible assets. Investors should note that the use of these intangible assets contributed to revenue in the periods presented and will contribute to future revenue generation, and the related amortization expense will recur in future periods.
  • Stock-based compensation – Stock-based compensation expense is a non-cash expense arising from the grant of stock-based awards. We exclude stock-based compensation expense from non-GAAP financial measures because we believe (i) the amount of such expenses in any specific period may not directly correlate to the underlying performance of our business operations and (ii) such expenses can vary significantly between periods as a result of the timing and valuation of grants of new stock-based awards, including grants in connection with acquisitions. Investors should note that stock-based compensation is a key incentive offered to employees whose efforts contributed to the operating results in the periods presented and are expected to contribute to operating results in future periods, and such expense will recur in future periods.
  • Severance and other nonrecurring charges – Non-recurring charges relate to certain severance and other charges incurred in connection with activities that are considered non-recurring. We exclude non-recurring expenses (primarily related to costs associated with our recent business transformation initiative and transaction-related costs) from non-GAAP financial measures because we believe (i) the amount of such expenses in any specific period may not directly correlate to the underlying performance of our business operations and (ii) such expenses can vary significantly between periods.
  • Non-cash Interest expense – Non-cash interest expense includes amortization of deferred debt issuance costs. We exclude non-cash interest expense from non-GAAP financial measures because we believe these non-cash amounts relate to specific transactions and, as such, may not directly correlate to the underlying performance of our business operations.
  • Interest expense and other, net – Interest expense and other income represents (i) interest incurred on our term loan and revolving credit facility and (ii) non-cash interest expense. We exclude interest expense from non-GAAP financial measures because we believe these amounts relate to specific transactions and, as such, may not directly correlate to the underlying performance of our business operations.
  • (Gain) loss on disposal of property and equipment – Gain on disposal of property and equipment represents the excess of proceeds received over the book value of assets disposed of during the period. We exclude gain on disposal of property and equipment from non-GAAP financial measures because we believe (i) the amount of such gain or loss in any specific period may not directly correlate to the underlying performance of our business operations and (ii) such gain or loss can vary significantly between periods.
  • (Gain) loss on sale of AHT – Gain on sale of AHT represents the excess of proceeds received over the net assets sold from our sale of AHT, our previously wholly-owned post-acute business, in January 2024. We excluded gain on sale of AHT from non-GAAP financial measures because we believe the amount relates to a specific transaction and, as such, may not directly correlate to the underlying performance of our business operations.
  • Change in fair value of contingent consideration: The purchase agreement for our acquisition of Viewgol in 2023 contained contingent consideration, or “earnout,” provisions whereby the previous shareholders of Viewgol would receive additional consideration depending on the achievement of certain performance metrics. After the initial measurement period, U.S. GAAP requires that any adjustments to the estimated fair value of this contingent liability, including upon final determination of amounts due, should be recorded in the relevant period’s earnings. We exclude gains on contingent consideration from non-GAAP financial measures because we believe (i) the amount of such gains in any specific period may not directly correlate to the underlying performance of our business operations and (ii) such gains can vary significantly between periods.
  • Tax shortfall (windfall) from stock-based compensation – ASU 2016-09, Improvements to Employee Share-Based Payment Accounting, became effective for the Company during the third quarter of 2017 and changes the treatment of tax shortfall and excess tax benefits arising from stock based compensation arrangements. Prior to ASU 2016-09, these amounts were recorded as an increase (for excess benefits) or decrease (for shortfalls) to additional paid-in capital. With the adoption of ASU 2016-09, these amounts are now captured in the period’s income tax expense. We exclude this component of income tax expense from non-GAAP financial measures because we believe (i) the amount of such expenses or benefits in any specific period may not directly correlate to the underlying performance of our business operations; and (ii) such expenses or benefits can vary significantly between periods as a result of the valuation of grants of new stock-based awards, the timing of vesting of awards, and periodic movements in the fair value of our common stock.

Management considers these non-GAAP financial measures to be important indicators of our operational strength and performance of our business and a good measure of our historical operating trends, in particular the extent to which ongoing operations impact our overall financial performance. In addition, management may use Adjusted EBITDA, Non-GAAP net income and/or Non-GAAP EPS to measure the achievement of performance objectives under the Company’s stock and cash incentive programs. Note, however, that these non-GAAP financial measures are performance measures only, and they do not provide any measure of cash flow or liquidity. Non-GAAP financial measures are not alternatives for measures of financial performance prepared in accordance with GAAP and may be different from similarly titled non-GAAP measures presented by other companies, limiting their usefulness as comparative measures. Non-GAAP financial measures have limitations in that they do not reflect all of the amounts associated with our results of operations as determined in accordance with GAAP. Additionally, there is no certainty that we will not incur expenses in the future that are similar to those excluded in the calculations of the non-GAAP financial measures presented in this press release. Investors and potential investors are encouraged to review the “Unaudited Reconciliation of Non-GAAP Financial Measures” above.

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